ON QUE STYLE – Privacy Policy

Effective Date: 02-08-2026

This Privacy Policy applies to ON QUE STYLE (“ON QUE STYLE,” “we,” “our,” or “us”) and governs how we collect, use, and protect personal information, including information collected through SMS (text messaging) communications.

Information We Collect

We may collect the following information from customers and prospective customers:

  • Name

  • Mobile phone number

  • Email address

  • Appointment and consignment details

  • Communication preferences

  • Any information voluntarily provided through our website, booking forms, intake forms, or in-store interactions

How We Use Information

Information collected is used for legitimate business purposes, including:

  • Appointment confirmations and reminders

  • Order and consignment status updates

  • Customer service communications

  • Limited promotional messages related to consignment services and product availability

SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from ON QUE STYLE.

  • Message frequency varies

  • Message and data rates may apply

  • Messages may include transactional and limited promotional content

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.

No SMS messages are sent without explicit customer consent.

No Sale or Sharing of Mobile Information

ON QUE STYLE does not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Mobile information is used solely to provide the services described in this policy.

Service Providers

ON QUE STYLE may use trusted service providers to operate business systems, including SMS delivery and messaging infrastructure.

Matrix AI Systems acts as a technology and messaging service provider on behalf of ON QUE STYLE. These providers are permitted to use personal information only as necessary to perform services for ON QUE STYLE and are required to maintain confidentiality and security.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.

Data Retention

Personal information is retained only for as long as necessary to fulfill business and legal obligations.

Your Rights and Choices

You may request to:

  • Access or correct your personal information

  • Withdraw consent for SMS communications

  • Request deletion of your information, subject to legal requirements

Requests can be made using the contact information below.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

ON QUE STYLE
Email: sicely@onquestyle.com
Phone: (949)-717-7795