Privacy Policy

Matrix AI Systems – Privacy Policy

Last updated: January 2026

Matrix AI Systems (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Information We Collect

We may collect:

  • Name, email address, phone number

  • Business information submitted via forms

  • Communication data (calls, SMS, emails)

  • Website usage data (cookies, analytics)

How We Use Your Information

We use your information to:

  • Provide AI automation and consultation services

  • Respond to inquiries and support requests

  • Send service-related communications, including SMS

  • Improve our website and offerings

SMS & Messaging

By providing your phone number, you consent to receive SMS messages from Matrix AI Systems. These may include appointment confirmations, service updates, or support communications.

You may opt out at any time by replying STOP.
For help, reply HELP or contact us directly.

Message frequency varies.
Message and data rates may apply.

Data Sharing

We do not sell your personal information. Data may be shared only with:

  • Service providers (e.g., Twilio, hosting, CRM)

  • Legal authorities if required by law

Data Security

We implement reasonable technical and organizational measures to protect your information.

Cookies

We may use cookies and analytics tools to improve user experience.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

Contact

Matrix AI Systems
Email: support@matrixaisystems.com
Website: https://www.matrixaisystems.com